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This page sets out how apijaya collects, uses, and protects the personal data you share when you open an account, complete transactions through OVO, GoPay, or DANA, and browse our lobby. Access to our services depends on local law and is available only where eligible under your region's regulations.
When you register with apijaya, we collect the information needed to operate your account: your contact details, login credentials, and the transaction records generated when you deposit or withdraw through OVO, GoPay, or DANA. We use this data to process your requests, keep your account secure, and meet the compliance obligations that apply in the regions where our service is available. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors — such as the e-wallet providers listed above — is limited to what those services need to complete your transaction and is governed by their own privacy terms. We store your account records for as long as your account remains active and for the retention period required by applicable law after closure. You can request a summary of the data we hold on your account by contacting our support team through the channels listed further down this page. Availability of this service depends on local law and the eligible regions in which apijaya operates.
This policy covers data collected when you create or log into your apijaya account, including your registered email, device identifiers, and session activity recorded during each visit to the lobby.
Deposits and withdrawals processed through OVO, GoPay, or DANA generate transaction records held by apijaya. Payment processors handle their own leg of the transaction under separate privacy terms.
Pages you browse, games you open, and in-session interactions are recorded at the platform level to maintain account integrity and improve how the lobby is presented to you.
External links, game studios such as CQ9, PG Soft, or Microgaming, and any off-platform service you reach from our pages operate under their own data policies. This policy does not extend to those services.
You have several concrete options for managing the data apijaya holds about you. If you want to review the records tied to your account — including login history, transaction logs from OVO or GoPay, and the contact details we hold on file — you can submit a data access request through our support team. If any detail is incorrect, such as a registered phone number or email address, you can update it directly in your account settings or ask support to correct it. Where you believe data is being processed in a way that is not covered by this policy, you can raise a formal query and we will respond within a reasonable period. All requests are handled through the support contact paths listed on this page.
Submit a data access request via support to receive a summary of the personal data apijaya holds on your account, including transaction history and contact details.
Update your registered email or phone number directly in account settings. For changes that require identity verification, contact support with the relevant details.
If you believe your data is being processed outside the scope of this policy, contact our support team with a written description and we will review and respond.
Where permitted by applicable law in your region, you may request deletion of your account data. We will confirm what can be removed and what must be retained under legal retention rules.
Open the chat widget from any lobby page to reach our support team directly. Mention your account ID and the nature of your data query so we can route it correctly.
Send your data request or policy question to our support address listed in the Help section of your account dashboard after login. Include your registered email for faster handling.
The Help section inside your account dashboard covers common data and privacy questions, account correction steps, and the process for submitting a formal data request.
Account records are kept for the duration your account is active and for the legally required period after closure. Transaction data tied to OVO, GoPay, or DANA deposits is retained in line with financial record obligations applicable in supported regions.
We use session cookies to maintain your login state and functional cookies to remember lobby preferences. You can review and adjust cookie permissions through your browser settings. Disabling certain cookies may affect how some lobby features behave.
Your account credentials are stored using one-way encryption. We recommend using a unique password and enabling any verification step shown in your account security settings. If you suspect unauthorised access, contact support immediately through live chat.
When this policy is updated, the revised version is published on this page with the updated date shown at the top. For significant changes that affect how your data is used, we will notify you through the contact method registered to your account.
We collect the contact details you submit during registration — typically your email address and phone number — along with device identifiers and the transaction records generated when you use OVO, GoPay, or DANA to deposit or withdraw from your account.
Game studios supply content to our lobby but do not receive your personal account data. Studios such as CQ9, PG Soft, and Microgaming deliver game sessions to your screen; the account and payment data you share with apijaya stays within our platform and its approved payment processors.
Contact our support team through live chat or the email address in your account Help section. State that you are making a data access request and include your registered email. We will respond with a summary of the records we hold within a reasonable timeframe.
Where deletion is permitted under the law applicable in your region, you can submit a request through support. We will confirm which data can be removed immediately and which records must be retained under legal obligations before proceeding.
We use session and functional cookies to keep you logged in and remember your lobby settings. You can manage these through your browser's cookie controls. Turning off certain cookies may affect login persistence and some lobby display preferences.
Transaction records tied to OVO, GoPay, or DANA deposits are retained after account closure for the period required by applicable financial record regulations. You can request details of that retention period through our support team before closing your account.